Worried pet owners at night
A dog that ate chocolate at 10 p.m. means a panicked call landing in your voicemail. The owner needs the right emergency number right now, not a recorded greeting.
Industry · Veterinary clinics
Moka is due for her shots. Your agent remembers.
Jazett is the AI receptionist for veterinary clinics that books vaccines and exams, recognizes your clients and their pets, and directs after-hours emergencies to the 24-hour animal hospital, by phone and on your website.
Booking 24/7Profile for each petEmergencies redirectedNo veterinary advice
In short
Can a veterinary clinic answer calls after hours?
Yes. Jazett is an AI receptionist for veterinary clinics that answers your phone and website chat 24 hours a day, in English and French. It books appointments, recognizes clients and their pets, and directs emergencies to the 24-hour animal hospital without giving medical advice, from $49.99 per month.
What costs you customers
The calls that slip away.
A front desk buried in calls
Between check-ins, payments and nervous animals, your front desk lets the phone ring. Vaccine reminders and new clients end up waiting.
Constant food and refill questions
Has the prescription diet come in yet? Those repeat calls pull your animal health technicians away from patients all day long.
The agent at work
What it handles for you, day and night.
On the left, the conversation. On the right, what shows up in your portal.
After hours · Saturday
The emergency sent to the animal hospital.
No medical opinion: the right number right away, plus a follow-up for the team.
After-hours call
(819) 555-0173
Live(819) 555-0173
CallerMy dog just ate a dark chocolate bar!
AgentI can't give medical advice. Please call the 24-hour emergency animal hospital at 819 555-0100 right now.
CallerOkay, calling now.
AgentI'm also leaving a message for the team to follow up tomorrow morning.
Urgent messageUrgent
Chocolate ingested · 10:47 p.m.
PetRocky, dog
Referred to24-hour ER
Follow-upTomorrow morning
Call · returning client
Moka recognized, her shots booked.
The appointment is linked to the pet's profile.
Call
Chantal V.
LiveChantal V.
CallerIt's for Moka, she's due for her booster shots.
AgentHi Chantal! Moka, your 4-year-old cat. I have Monday at 11 a.m. or Thursday at 9 a.m.
CallerThursday at 9.
AgentYou're booked with Dr. Ouellet. I'll text you the confirmation.
CalendarAppointment booked
MonTueWedThuFri9 AMVaccines · Moka10 AM11 AM1 PM2 PM3 PM
Text · Tuesday
A request created for the front desk.
The agent doesn't guess: the front desk gets the request and replies to the client.
Text message
(819) 555-0122
Live(819) 555-0122
CallerHas Félix's kidney diet food come in?
AgentI'll check with the front desk and we'll text you as soon as it's ready.
CallerThank you!
AgentRequest sent.
Info sent
Front desk request
ClientFélix, cat
ProductKidney diet food
ReplyBy text
Limits and compliance
The agent gives no veterinary or medical advice: assessing an animal's condition is for your veterinarians only. It directs emergencies to the 24-hour animal hospital, tells callers to dial 911 if a person is in danger, and transfers to your team. Client and pet information is protected under Quebec's Law 25.
Questions
Common questions: Veterinary clinics
Does the agent give veterinary advice?
Never. It books appointments, takes messages and sends emergencies to your team or a 24-hour animal hospital.
Can it recognize my clients?
Yes. With caller memory, it pulls up the client and their pets.
Can it handle pet food orders?
It creates a request for the front desk, which then confirms with the client.
Are calls recorded?
Not by default. Recording is an option you turn on yourself, and callers are then informed and must consent.
Ready to stop missing customers?
We'll show you the agent with your customers' real questions.