Ringing phone, busy front desk
Your front desk is helping someone at the counter when the line rings. A new patient who hits voicemail books with another clinic.
Jazett, the AI receptionist for dentists, welcomes new patients, moves appointments and answers questions about your hours and accepted insurance, by phone and on your website, without ever giving clinical advice.
Yes. Jazett is an AI receptionist for dentists that answers your phone and website chat 24 hours a day, in English and French. The agent books exams, reschedules appointments and alerts the on-call dentist according to your rules, with no clinical advice. From $49.99 per month.
Your front desk is helping someone at the counter when the line rings. A new patient who hits voicemail books with another clinic.
Dental emergencies happen when you're closed. With no answer, the patient doesn't know if there's a slot Monday or if they should look elsewhere.
A patient who can't make it would often rather say nothing than call. The slot is lost when it could have been moved.
On the left, the conversation. On the right, what shows up in your portal.
No diagnosis: the agent follows your emergency rule and hands off.
CallerI broke a tooth eating, and it really hurts.
AgentI'm sorry. I can't assess the tooth, but I have an emergency slot Tuesday at 9. Would you like me to book it?
CallerYes, please.
AgentDone. I'm also notifying the on-call dentist. If your face swells up and you have a fever, go to the emergency room or call 911.
The basic questions are answered and the first exam is on the calendar.
Caller : Are you taking new patients? And do you bill insurance directly?
Agent : Yes to both! We're accepting new patients and we bill most insurers directly.
Caller : Great, I'd like an exam and cleaning.
Agent : I have Wednesday at 2 p.m. May I have your name, date of birth and cell number?
Fewer empty chairs: the patient reschedules instead of not showing up.
CallerI can't make it tomorrow, can we change it?
AgentOf course. I have Friday at 9 or Friday at 3 p.m.
CallerFriday at 3.
AgentYou're moved to Friday at 3 p.m. See you then!
The agent never gives clinical advice, a diagnosis or an opinion on medication: it books, transfers to your team and tells callers to call 911 or go to the emergency room for swelling with fever or trouble breathing, or to call Info-Santé at 811 for advice. It collects as little health information as possible, protected under Law 25 and dentists' professional secrecy.
No. It books a slot, alerts your team according to your rules and refers the caller to 911 or the emergency room when needed.
Yes, the starting prices you provide. The treatment plan is always made by the dentist.
The agent records only what's needed. Call recording is off by default and only turns on with the caller's consent, in line with Quebec's Law 25.
Yes, from your clinic's profile: accepted insurers, direct billing, hours. Questions about a specific claim are transferred to your front desk.
We'll show you the agent with your customers' real questions.