The winter tire rush
In Quebec, winter tires are mandatory from December 1, so everyone calls at once. Lines are busy and drivers book with the first shop that answers.
While your crew is under a car, Jazett, the AI receptionist for auto repair shops, quotes your prices, books tire changes and moves appointments, by phone and on your website, even on a Sunday night.
Yes. Jazett is an AI receptionist for auto repair shops that answers your phone and website chat 24 hours a day, in English and French. The agent quotes your price list, books tire changes, reschedules appointments and sends a text confirmation. From $49.99 per month.
In Quebec, winter tires are mandatory from December 1, so everyone calls at once. Lines are busy and drivers book with the first shop that answers.
Status calls pull your service desk away all day. Every interruption slows down invoices and the customers waiting at the counter.
A customer who can't make it doesn't always call to rebook. The bay sits empty when someone else could have taken the slot.
On the left, the conversation. On the right, what shows up in your portal.
The customer has a price and a time. You have one more booking Tuesday morning.
CallerHi, any chance I can get my winter tires put on this week? How much is it?
AgentSure! Mounting and balancing four tires on rims is $89.95. I have Tuesday at 9 or Thursday at 1 p.m.
CallerTuesday at 9, perfect.
AgentYou're booked under Martin. I'm texting you the confirmation. Bring your wheels if they're not stored with us.
The agent recognizes the customer and connects them with the right person.
CallerYeah, it's Martin, just checking if my Civic is ready.
AgentHi Martin! I see your Civic came in this morning. I'll put you through to Julie at the service desk, she has the update.
CallerGreat, thanks.
AgentIf she's busy, I'll take a message and she'll call you back before 5 p.m.
The old slot opens up and the new one fills, without a single call to the desk.
CallerI need to move my Thursday appointment, something came up.
AgentNo problem. I have Friday at 9 or Friday at 2 p.m. Which one?
CallerFriday at 2.
AgentDone: Friday at 2 p.m. for your oil change. See you Friday!
Your site visitor leaves a name and number instead of shopping around.
Caller : How much to replace the front brake pads on an SUV?
Agent : Based on our price list, front pads on an SUV start at $189 installed. The final price depends on the inspection.
Caller : Okay. Do you have room this week?
Agent : Yes, Wednesday at 11. What name should I book it under, and which cell number for the confirmation?
Yes, the starting prices from your list. It makes clear that the final price depends on the inspection.
No. The agent never guesses what's wrong with a car: it books an inspection or transfers to a technician.
That's where it shows the most: the agent answers every call at the same time and fills your tire change slots.
It never gives a repair status it doesn't have. It transfers to the service desk or takes a message so someone calls the customer back.
We'll show you the agent with your customers' real questions.