No one free to answer
When every practitioner is with a patient, a new injury call goes to voicemail. Someone in pain wants an appointment now and will simply call the next clinic.
Jazett is the AI receptionist for chiropractors and physiotherapy clinics that books assessments and follow-ups, answers pricing and insurance questions and reschedules appointments, by phone and on your website, without ever commenting on an injury.
Jazett is an AI receptionist for chiropractors and physiotherapy clinics that answers your phone and website chat 24 hours a day, in English and French. It books assessments, manages follow-ups and records insurance claim details without giving clinical advice. Plans start from $49.99 per month.
When every practitioner is with a patient, a new injury call goes to voicemail. Someone in pain wants an appointment now and will simply call the next clinic.
A patient who forgets a follow-up costs you an hour of treatment time. Without an easy way to reschedule by text, they just don't show up.
Claim numbers, insurers, referrals: these calls tie up your front desk. A detail noted wrong delays the file and the payment.
On the left, the conversation. On the right, what shows up in your portal.
No opinion on the injury: the right physio at the right time.
Caller : I hurt my knee playing hockey. How much is an assessment?
Agent : The initial assessment is $110. Private clients don't need a referral, unless your insurer requires one.
Caller : Okay, I'd like to book.
Agent : Émilie, our sports physio, has Tuesday at 2 p.m. Shall I book it?
Your admin team gets the claim number without chasing it.
CallerIt's a CNESST claim. Do you take those?
AgentYes, we do. Do you have your claim number?
CallerYes, here it is.
AgentThank you. I'm transferring you to Josée in administration to open your file.
The patient reschedules instead of no-showing. Fees remain your call.
CallerI can't make it at 3 after all.
AgentNo problem. Just a reminder that we ask for 24 hours' notice. I have Friday at 9 a.m. or Friday at 1 p.m.
CallerFriday at 9.
AgentYou're moved to Friday at 9 a.m. I've let the team know.
Same chiro, same time slot: the agent remembers.
CallerHi, it's Sophie. I'd like my usual appointment.
AgentHi Sophie! With Dr. Morin, Wednesday at 11 a.m. as usual?
CallerYes, that's it.
AgentYou're booked. I'll text you the confirmation.
The agent gives no injury advice, no exercises and no clinical opinion: assessment and treatment are up to your licensed practitioners. In an emergency, it tells callers to dial 911, or Info-Santé 811 for health questions in Quebec. Patient health information is protected under Quebec's Law 25.
No. It books and transfers: the assessment happens with your practitioner.
It records the claim number and transfers the caller to your admin team.
No. It restates your policy and flags the case for your team.
Yes. The agent answers at any hour and books into the slots you open in your calendar, even on a Sunday night.
We'll show you the agent with your customers' real questions.