Bookings come in after closing
Clients think about their massage at night, once the house is quiet. If nobody picks up, they book somewhere else first thing in the morning.
Industry · Med spas, spas and massage
Your clients unwind. Your agent runs the schedule.
Jazett is the AI receptionist for med spas, day spas and massage clinics: it books treatments, lines up packages back to back in your calendar and sells gift cards, over the phone and on your website. Anything health-related goes straight to your team.
Back-to-back treatmentsGift cardsInsurance receiptsOpen 24/7
In short
How can a spa take bookings in the evening without staff on hand?
Jazett is an AI receptionist for med spas and day spas that answers phone calls and website chat 24 hours a day, in English and French. It books treatments, chains packages, presents gift cards and hands every health question to your team. Voice plans start from $49.99 per month.
What costs you customers
The calls that slip away.
Holiday gift card rush
In December the phone rings while every therapist is in a treatment room. Each missed call is a gift package someone buys from a competitor instead.
Packages that must fit together
A facial followed by a manicure, a couples package: placed carelessly, these bookings leave dead time or double up a room.
The agent at work
What it handles for you, day and night.
On the left, the conversation. On the right, what shows up in your portal.
Chat · 11 p.m.
A gift card sold at 11 p.m.
A Christmas purchase captured while the spa is closed.
Website chat
spaboreal.ca
Livespaboreal.ca
Caller : I'd like to give my mom a spa package for Christmas. Do you have gift cards?
Agent : We do! Our Relaxation package includes a 60-minute massage and a facial, for $185.
Caller : Perfect, how do I buy it?
Agent : I'll text you the purchase link. Can I get your name and cell number?
New leadHot
Gift card · Relaxation
ClientOlivier B.
Amount$185
Score90
Call · Thursday
Two treatments booked in one call.
Facial, then manicure, one right after the other.
Call
(819) 555-0189
Live(819) 555-0189
CallerCould I get a facial and a manicure on Friday?
AgentYes: the facial at 1 p.m., then the manicure at 2:15.
CallerPerfect.
AgentYou're booked. I'll text you the confirmation.
CalendarAppointment booked
MonTueWedThuFri9 AM10 AM11 AM1 PMFacial + manicure2 PM3 PM
Text · Tuesday
The health question goes to the therapist.
No advice given: the massage therapist answers personally.
Text message
(819) 555-0137
Live(819) 555-0137
CallerI'm pregnant, can I still get a massage?
AgentGood question. I'm passing it to our massage therapist, who will get back to you today.
CallerThanks!
AgentDone, it's been sent.
TransferFollow-up
Question for Geneviève, massage therapist
Client(819) 555-0137
TopicMassage and pregnancy
ReplyToday
Limits and compliance
Your agent never gives medical or aesthetic advice. Medical aesthetic treatments (injectables, laser), which must be performed by a physician or nurse, and contraindications such as pregnancy are transferred to a professional. In an emergency, the agent directs callers to 911 or Info-Santé 811. Health information shared by your clients is protected under Quebec's Law 25.
Questions
Common questions: Med spas, spas and massage
Does the agent give advice about treatments?
No. Health questions, contraindications and anything involving medical aesthetic treatments are passed to your team.
Can it sell gift cards?
It presents your packages and texts the client the purchase link you provided.
Can it book several treatments in a row?
Yes. It places treatments one after another in your calendar, based on how long each one takes.
Can a client move her massage by text?
Yes, at any hour. The agent moves the appointment in your calendar and texts back the new time.
Ready to stop missing customers?
We'll show you the agent with your customers' real questions.