The phone rings during dinner rush
Between 6 and 8 p.m., your host has to choose between the guests at the door and the ringing phone. A missed call is often a table of four that books elsewhere.
Jazett is the AI receptionist for restaurants that takes reservations, flags allergies for the kitchen and answers questions about your menu and hours, by phone and on your website, while your team works the floor.
Yes. Jazett is an AI receptionist for restaurants that answers your phone and website chat 24 hours a day, in English and French. It takes reservations, flags allergies for the kitchen, answers from your menu and sends group requests to the manager, from $49.99 per month.
Between 6 and 8 p.m., your host has to choose between the guests at the door and the ringing phone. A missed call is often a table of four that books elsewhere.
An allergy mentioned over the phone and scribbled on scrap paper doesn't always make it to the kitchen. That's a risk to the guest and to your reputation.
Office parties and family dinners are often planned late in the evening. Without a quick reply, the group goes with another restaurant.
On the left, the conversation. On the right, what shows up in your portal.
The kitchen sees the allergy on the reservation before the guests arrive.
CallerCan I get a table for 6 on Friday at 7? One of us has a peanut allergy.
AgentAbsolutely. I'm adding the peanut allergy to the reservation for the kitchen.
CallerDo you have peanut-free dishes?
AgentSeveral dishes on the menu don't contain peanuts, but the kitchen will confirm on site. What name should I put it under?
Date, headcount, budget: the manager gets a lead ready for a callback.
Caller : We'd like to hold an office party for 25 people in December.
Agent : We'd love to host you! Our private room seats up to 30. What date are you looking at?
Caller : Friday the 12th, with a budget of about $60 per person.
Agent : Got it. The manager will call you tomorrow with our group menus. Can I get your name and number?
The floor knows how many covers to expect.
CallerTurns out we'll be 4 instead of 6.
AgentAll set: 4 people on Friday at 7 p.m., peanut allergy still noted.
CallerThanks!
AgentWe look forward to seeing you.
Reservation updated: 4 people on Friday at 7 p.m. at Bistro du Vieux-Port. Peanut allergy noted for the kitchen.
DeliveredHours, parking, menu: the guest gets an answer without waiting.
CallerAre you open on Mondays? And is there parking?
AgentWe're open Tuesday to Sunday from 5 p.m. There's free parking behind the restaurant. Would you like the menu link by text?
CallerYes, please.
AgentSent. Have a great evening!
The agent never guarantees that a dish is allergen-free: it flags the allergy on the reservation and refers any specific question to your staff, who confirm on site.
Never. It answers from your menu, flags the allergy and makes clear the kitchen confirms on site.
It collects the date, headcount and budget, then sends the request to the manager.
Depending on your setup, it can text the guest your online ordering link.
No one waits on hold: the agent answers multiple calls at once, even in the middle of a Friday night service.
We'll show you the agent with your customers' real questions.